Gaio is deeply concerned about the privacy and security of our users’ data. As such, we adopt a series of measures to protect this information, in addition to having a fully implemented data protection compliance program
There are a few things our users need to know about the data processing we carry out:
Through our marketing, prospecting, and sales processes
Via our website, when filling out any content form, newsletter, or contact us form
Through user registration on the platform
Indirectly, while browsing our pages with cookie preferences enabled in the browser
To provide the service safely and excellently, we may hire some operators, such as servers, electronic signature platforms, and others. These partners are subject to Gaio’s decisions, and we always establish minimum requirements for hiring.
Furthermore, Gaio does not share data with other individual controllers that may identify the User.
We will process your personal data for as long as we provide our services, while an unfulfilled obligation persists, or for the time necessary to fulfill a legal obligation of Gaio, or if they are important to resolve legal disputes.
Regarding data related to targeted marketing, we will process the information until you express your desire to opt out of the lists.
The data subject has the right to request from the controller certain information and actions. We may not always be able to fulfill the request, but we will respond in all cases:
– Confirmation of the existence of data processing;
– Access to the data;
– Correction of incomplete, inaccurate, or outdated data;
– Anonymization, blocking, or deletion of unnecessary, excessive, or data processed in non-compliance with Law 13,709/2018;
– Data portability to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
– Deletion of data processed with the consent of the data subject, except in the cases provided for in Law 13,709/2018;
– Information about public and private entities with which Gaio has shared data;
– Information about the possibility of not providing consent and the consequences of refusal;
– Revocation of consent.
To make this request, just contact us via email at [email protected]. For your own security, we may perform some identity verification before providing the response.
Learn more about data processing in our Privacy Policy.